FAQ Home Page with keyword search | Beachcomber Hot Tubs (2024)

A hot tub cover, sometimes called a heatshield, is a “must have” to maximize enjoyment and minimize maintenance of your hot tub. Their lifespan can depend on your climate, your cleaning and maintenance schedule and how exposed the cover is to the elements...

Soaking as little as 15 minutes a day in a Beachcomber hot tub can improve your cardiovascular health, help alleviate back and muscle pains, lower your blood pressure and even burn calories!

Hydrotherapy is simply using heat, massage, and buoyancy to help alleviate the symptoms of conditions like arthritis and muscle pain. Warm water dilates blood vessels and can increase blood flow to sore or damaged tissues, which can help tired or overworked...

Sound, Lights, BIC-e, https://store.beachcomberhottubs.com/technology

LEEP tubs include our Eco3WALL Foam Filled Insulation with the management system inside the tub cavity. HYBRID tubs include our Eco4WALL 100% cavity filled insulation for unrivaled energy efficiency with the management system "cab-forwarded" for easy...

No- it should be added during production.

If you purchase through our e-Store or Outlet Experience Centres the guarantee is purchased direct from Beachcomber. If you purchase your hot tub from a Beachcomber independently owned and operated dealer, the guarantee is also purchased from them. For...

LEEP tubs have the Internal Eco-Pak system built inside the hot tub cavity. Hybrid tubs have Energy Saver Management System in a Cab-Forward Engineered Pack underneath our tiered steps which make for easy access to the system. LEEP tubs do not have our...

Beachcomber dealerships are independently owned and operated , therefore delivery and installation can be discussed and negotiated wth them at the time of purchase.

Our hot tubs are made to be used in a home environment. We do not have certification for our tubs to be used in a large scale commercial setting. Our guarantee is full coverage for residential use.

FL codes - whether flashing or solid can be representative of a number of situations. Please call our free technical support line when you are in-front of your hot tub and our experts will walk you through some trouble shooting to confirm the issue ...

You have reduced your set temperature by more than 3 degrees below current water temp. Reduce in 2 degrees increments. Extreme outdooor temperature on tub is allowing Hush pump to heat weater. Prop up corner of cover to release excess heat.

Economy means the heater has only two 2 hour windows to come on per day. The windows can be increased by increasing the filter times.

Sleep Mode means the heater will stay off until water temperature falls 20oF/10oC below set temperature.

You have loose or missing jets in your tub and the water is backing up into the air intake system. Replace missing jets or on older tubs tighten jets or replace orings and or back gaskets.

The panel button back lighting bulbs have burnt out. They need to be replaced.

Drain tub as normal, remove plumbing assembly from jet pump return line and heater inlet blow air into these lines with a shop vac. Then remove water that comes out. Pour some RV anti freeze into floor drain and into the filter canister area - take your...

With an average use of 2 people 3 to 4 times a week every 4 months. Decrease interval with more bathers or more frequent use.

If the vacation is less than a month and the threat of power outage is low then its best to keep running. If you have a 2006 or newer tub put the heater into sleep mode to reduce power and chemical consumption.

If your tub has the Hush pump, filter cycles are heater on times in Economy and Sleep mode not filter cycles. On non Hush tubs leave the default of 2 hours twice a day. If a non Hush tub has heavy use increase the hours to 4 hours twice a day.

Your Microfilter should be rinsed once a week. Depending on how often you use your hot tub, and how many people are using it, you may want to rinse more often. If you are enjoying your hot tub more than three times a week, you can rinse twice a week. ...

Salt is corrosive to the mechanical seals in the pumps and the heater element of hot tubs so we do not recommend salt for your hot tub. Also, salt/chlorine generators are utilized to generate chlorine automatically and are not typically recommended for...

No, Hydrogen Peroxide is a weak oxidizer with no residual capacity and loses efficacy in water with higher temperatures. It is unstable in solutions over 29% and Health Canada does not recognize or approve Hydrogen Peroxide as a sanitizer. It is considered...

Yes, you can switch from Chlorine to Bromine without changing the water. You cannot switch from Bromine to Chlorine unless you do a complete drain and fill.

It's really a user preference. Both do the same job and require the same user maintenance, ie. you have to ensure they are open 1 - 2 - or 3 slots. Note: The Holiday Tender slides into the Microfilter (Lily) basket rather than floating freely in the ...

Dimensions are 20 x 13 x 27". Weight is approximately 2.9 lbs.

This condition is a type of bio-film build-up in the pipes presenting as a white film or flakes. Generally caused by lack of maintenance. Draining may be required more than once depending on the severity of the problem. Step 1 - Shock the Tub and circulate...

The Cleartech UVC system is an effective sterilizer and may reduce the amount of tradional water care products you need in a hot tub - but you will still need to add sanitizer.

Yes, maintain a 3-5 ppm level of chlorine to act as a residual sanitizer and oxidizer.

Yes, the two systems perform complimentary functions, the Cleartech as the sanitization, and the ozone as the oxidation.

To check the status of your order, please sign in to your account or contact us.

If possible, refuse delivery of the broken or damaged items and call us right away for us to assist on resending a new package. Items should be inspected thoroughly at the time of delivery.

No. Customizations are available for a fee and are only available through a Beachcomber dealership

No. Beachcomber is committed to building the highest standard quality of tubs in our industry. We will not build with sub-standard parts that may be more readily available.

Curbside delivery is available and should be negotiated at the time of your purchase. Our 5 Star Delivery placement and Wet Start service is available to some addresses.

If you purchased from an independent Beachcomber dealership please reach out to them directly. If not, let us know who you purchased from as that will determine who will do the exchange for you.

Your Beachcomber Heatshield Cover should last from 4 to 8 years, depending on the weather, snow load, local conditions, usage and many other factors. Ensure that there are no extra loads on your hot tub Heatshield, like a sleeping dog, or other weight...

Dimensions are such to fit up to an 89" x 89" hot tub. The cover cap has a drawstring so the size can be "drawn" down making this cover cap an excellent choice for an 80" x 88" hot tub or smaller.

This item is not currently available through our online store. This item is available for order through your local Beachcomber retail partner. To find the store nearest you, please click the following link

The R-value (measure of resistance to the flow of heat) noted for our Beachcomber HEATSHIELD hot tub cover is up to R14.14 per inch.

Our heatshield is comprised of two foam inners for foldability. Each inner has two corners - each corner is trimmed at a 6" radius.

Allow 44 - 50" clearance from the top of your hot tub.

Suggest 6" on each side of the tub where the lift is mounted. This Lifter requires 24" clearance at the back of the tub as that is where the cover will be he stored while your hot tub is in use.

The steel plate base of the Slide 'n Store Extreme simply fits under your Beachcomber hot tub. No extra ground space is required but this lifter does require 34" minimum (87cm) clearance for the cover as it drops down and is held at the back of your ...

Both require 24" clearance and are guaranteed 2 years. Lift 'n Store has a cantilever lift design and is our original cover lifter - a great simple and convenient entry level lifter/ guaranteed 2 years. Slide 'n Store Plus is equipped with a gas strut...

Lift 'n Store 24"requires 6" clearance. AIRLIFT only requires 9" clearance. Lift 'n Store is lightweight and is often referrred to as our entry level cover lifter. AIRLIFT utilizes gas shock assisted hydraulic springs for easy and light lifting

Yes, however it is important to consider a plan so that the management system can be easily accessed for service. Beachcomber will not pay to have your hot tub removed from a next should serviced access be required.

You have 30 days after delivery to register your tub. The Installation Checklist is with the owner's manual - this will be in the packaging with the hot tub. You actually don't need a sales invoice to go along with the registration. You can fill in the...

Look inside your hot tub door - the hard copy Owners Manual and Installation Checklist are in the door. You can also access the Owners Manual via www.costco.ca - look for the tub you ordered, scroll down and VIEW MORE. Also via www.beachcomberhottubs...

The best set up is a standard breaker in the main panel and a GFCI in an outside sub panel.

A level concrete slab is recommended, though you can also use interlocking pavers or 12" x 12" concrete slabs on a screeded sand base. Ensure that the equipment area for the Hybrid edition is leveled with the hot tub for optimal setup.

Your electrician/ contractor should know these details. The electrical conduit entrance points on your Beachcomber hot tub are on the toe kick, left side and right side so your electrical entry point can be on either side - whichever one of those conduit...

It takes 7 days to get 60-75% of the concretes strength - which is the soonest it can bear any loads. Concrete slabs for hot tubs need to be a minimum of 4" thick - but you should check your municipal guidelines for this as well as the guidelines surrounding...

A level concrete slab is optimal, though you can also use interlocking pavers or 12" x 12" concrete slabs on a screeded sand base. Ensure that the equipment area for the Hybrid edition is leveled with the hot tub for proper installation.